Crashing with EVGA GTX 980

Community Support for the machines running the game
RhinoNeil
Harmless
Harmless
Posts: 1
Joined: Sun Sep 13, 2015 11:04 am
CMDR: RhinoNeil
CMDR_Platform: None Specified
Contact:

Crashing with EVGA GTX 980

Postby RhinoNeil » Sun Sep 20, 2015 11:20 am

I have played Elite since launch with no issues and recently changed my AMD R9 for an EVGA GTX 980.
Now I crash in game back to desktop everytime within 10 - 15 minutes of playing the game.
I am not aware of any temp issues and use a 1000w PSU.
I have read about the factory overclock causing a conflict but not faound a solution.
Can anybody help?
Thx

User avatar
GlobusDiablo
Dangerous
Dangerous
Posts: 2043
Joined: Thu Sep 18, 2014 6:59 pm
CMDR: GlobusDiablo
CMDR_Platform: PC-MAC
Contact:

Re: Crashing with EVGA GTX 980

Postby GlobusDiablo » Sun Sep 20, 2015 11:31 am

RhinoNeil wrote:I have played Elite since launch with no issues and recently changed my AMD R9 for an EVGA GTX 980.
Now I crash in game back to desktop everytime within 10 - 15 minutes of playing the game.
I am not aware of any temp issues and use a 1000w PSU.
I have read about the factory overclock causing a conflict but not faound a solution.
Can anybody help?
Thx


First thought is heat management. Is your card/cabinet well ventilated? Did you get some kind of gpu management software with the card? This should help to check the temps.

Good luck. :)
Image

TorTorden
Deadly
Deadly
Posts: 4021
Joined: Mon Jun 01, 2015 11:13 am
CMDR: TorTorden
CMDR_Platform: None Specified
Contact:

Re: Crashing with EVGA GTX 980

Postby TorTorden » Sun Sep 20, 2015 11:38 am

Do you play other games without issue?
Can try running driver cleaners to clear up old gunk.
But in my experience if you have issues like this after upgrading a full reformat and reinstall of windows might be in order.
Image

Hey I'm Thor -
People call me Bob.

Rule 1: Pillage. Then burn.
Rule 2: No such thing as overkill, as long as there are reloads.

User avatar
Loriath
Dangerous
Dangerous
Posts: 2896
Joined: Thu Mar 05, 2015 1:12 pm
CMDR: Loriath
CMDR_Platform: PC-MAC
Contact:

Re: Crashing with EVGA GTX 980

Postby Loriath » Sun Sep 20, 2015 2:53 pm

Is your card overclocked out of the Box? Known issue that overclocked 980's crash the game. Set clock to base speed.
Image
My Commander has Small Feet
"You're doing it wrong". No, we are having Fun OUR way.
~-~The A-Team Board ~-~
12 year olds tearing around the woods on dirt bikes have LESS FUN than we do!

User avatar
JohnLuke
Deadly
Deadly
Posts: 5172
Joined: Sun Apr 19, 2015 10:24 am
CMDR: JohnLuke
CMDR_Platform: PC-MAC
Contact:

Re: Crashing with EVGA GTX 980

Postby JohnLuke » Sun Sep 20, 2015 3:54 pm

I recently replaced a failing GTX 770 with a EVGA GTX 970. Not quite the same card you are running, but I haven't had any trouble at all with it.

Have you checked your MoBo (or computer) manufacturer website for any pertinent updates?

I am running an Intel I-7 4770 on Windows 10 64bit, if that helps at all.
-JL

Discord Admin
Forum moderator
FB Group moderator

Image

User avatar
Phreedom
Novice
Novice
Posts: 75
Joined: Wed Sep 09, 2015 8:00 pm
CMDR: Phreedom
CMDR_Platform: None Specified
Contact:

Re: Crashing with EVGA GTX 980

Postby Phreedom » Sun Sep 20, 2015 8:52 pm

Many times when a game starts up with no problem but routinely shuts down after a period of time it's a heat issue with the GPU. A good program to check temps is GPU-Z. When you install/open that program, click on the 'Sensors' tab. Then start up ED, play till it crashes and then check the GPU temp graph...it'll show you the temps over the last 10 minutes or longer.

Other causes could be corrupt driver uninstall/install which is rare but can happen. In that case I would use a driver cleaner/sweeper to make sure all traces of your old AMD driver is removed as sometimes bits and pieces get left behind in the registry. DDU is a good one. If it was me doing this method I would 1) create a restore point 2) remove current Nvidia driver 3) run DDU to clean both Nvidia & AMD drivers to make sure every piece is gone 4) install current WHQL Certified Nvidia driver, not Beta driver
Image
Home System: Alioth / CMDR Since: Dec 2014-Mercenary Edition PC / Command Center / YouTube

User avatar
Mouse
Master
Master
Posts: 724
Joined: Thu Jun 11, 2015 10:15 pm
CMDR: Baigs
CMDR_Platform: None Specified
Contact:

Re: Crashing with EVGA GTX 980

Postby Mouse » Mon Sep 21, 2015 2:22 am

Have twin 970's and only time I have issues is when it is really hot in my living room. The symptoms you describe sound like as others suggested a heat problem.
In the beginning the Universe was created. This had made many people very angry and has been widely regarded as a bad move. - HHGTTGImageImage

User avatar
Skipp
Master
Master
Posts: 544
Joined: Wed Dec 31, 2014 11:23 pm
CMDR: Skipp Doe
CMDR_Platform: None Specified
Contact:

Re: Crashing with EVGA GTX 980

Postby Skipp » Tue Sep 22, 2015 7:12 am

What you need to check is your BIOS. Usually stuff like that is resolved with a simple BIOS update. I had similar issues on my laptop after switching to Win10 where my GPU just kept crashing. Update your BIOS, update your graphics drivers, and I hope it works.
Image
ImageImage


Return to “Hardware and Technical”

Who is online

Users browsing this forum: No registered users and 6 guests

cron
i